About Flow AI
Ex-AWS engineers, contributors to AWS CLI, CDK, and SAM, delivering production-grade conversational AI for regulated industries
Flow AI was founded by ex-AWS engineers who contributed to the tools your teams use every day (AWS CLI, AWS CDK, AWS SAM, and AWS Amplify) and presented at AWS re:Invent and AWS Summits. We spent years helping enterprise customers build and scale on AWS. We saw the same pattern in regulated industries: fintech and healthcare businesses that wanted conversational AI but couldn't find anyone willing to build it to a production and compliance standard, rather than deliver another strategy deck or a pilot that never ships. We build the thing: production-grade, governed, auditable, on AWS, owned entirely by you.
Our Expertise
Contributors to AWS open-source projects: AWS CLI, AWS CDK, AWS SAM, and AWS Amplify
Speakers at AWS re:Invent and AWS Summit, the flagship AWS conferences globally
50+ enterprise projects delivered across healthcare, financial services, media, and technology
Clients include Thomson Reuters, Ryanair, and Fortune 500 organisations
AWS Certified Developer, Solutions Architect, and AI/ML certifications across the team
Specialists in generative AI, agentic AI systems, RAG pipelines, and AWS Bedrock production deployments
Conversational AI Capabilities
Our team specialises in the latest conversational AI: production-grade voice agents on Amazon Connect and Lex, RAG pipelines that ground LLMs in your enterprise data, and intelligent chatbots that transform customer and employee experiences. All built responsibly on AWS with the audit trail and human-oversight controls regulated industries demand.
What We Specialise In
Conversational AI, agentic systems, and AWS consulting, built and delivered by engineers who've worked inside AWS
Agentic AI
Autonomous AI agents that reason, plan, and execute complex multi-step business processes end-to-end.
RAG Pipelines
Retrieval-augmented generation systems that ground LLMs in your enterprise data for accurate, context-aware responses.
Intelligent Chatbots
Conversational AI for customer support, internal helpdesks, and sales, powered by Amazon Bedrock.
Our Values
The principles that guide everything we do
Responsible AI Use
We use AI tooling to enhance productivity, not replace good engineering judgment. Every solution is reviewed, tested, and validated by experienced consultants.
Engineering Quality
Clean code, comprehensive testing, and proper documentation aren't optional. They're fundamental to every project we deliver.
Transparency
We believe in honest communication about what conversational AI can and can't do. No overpromising, just realistic expectations and delivered results.
Industries We Serve
Technologies We Use
Who we work with
We work best with regulated businesses that are ready to take conversational AI to production, not just explore it.
We're a good fit if...
You have a high-volume voice or chat channel you want a conversational AI to handle, or a board-level mandate to deploy AI safely
You've tried off-the-shelf AI tools and need something grounded in your actual data and systems
You operate in a regulated industry and need an audit trail and human-oversight controls, not just a chatbot
You want a production-grade system delivered on AWS, not a strategy deck or a pilot that never ships
You're ready to move within the next 1–3 months
We're probably not the right fit if...
You need a strategy document without an implementation commitment
You're pre-revenue or have no technology budget
You need 24/7 enterprise managed services from a large MSP
You want to build entirely in-house and just need a training course
Typical engagements start from £1,500 for a readiness assessment, credited against any subsequent project.
Book a discovery callReady to take AI from pilot to production?
Book a free discovery call with our team of ex-AWS engineers. We'll discuss your regulated-industry challenges and outline a governed path from pilot to production. No commitment required.
