Free Resources
Checklists, guides, and patterns to help you ship compliant conversational AI to production
AI Pilot-to-Production Readiness Checklist
A practical checklist for taking a conversational AI pilot to production in a regulated environment. Covers evaluation harnesses, audit logging, human-oversight gates, data handling, monitoring, and rollback: the controls a pilot needs before it can safely go live.
AI Integration Readiness Checklist
Assess your organization's AI readiness with this 60-point checklist across 6 categories: Data, Infrastructure, Organization, Process, Skills, and Metrics. Includes scoring guide and roadmap recommendations.
EU AI Act Article 50 Compliance Checklist
A deployer-focused checklist for meeting the transparency obligations of EU AI Act Article 50 in customer-facing chatbots and voice agents. Covers AI-interaction disclosure, marking of AI-generated content, deep-fake disclosure, and the logging and provenance controls that make it defensible.
RAG-That-Passes-Audit Architecture Guide
A reference architecture for retrieval-augmented generation that stands up to compliance audit. Covers grounded retrieval, citation traceability, evaluation and guardrails, tamper-evident logging, and data residency, built on AWS Bedrock and OpenSearch by ex-AWS engineers.
Voice-Agent Human-Oversight Design Pattern
A design pattern for effective human oversight in production voice agents, aligned to EU AI Act Article 14. Covers escalation triggers, context-preserving handoff, logged override and halt controls, and interface design that guards against over-reliance on the model.
Conversation Design Playbook for Voice Agents
A practical playbook for designing voice agents customers finish talking to. Covers flow structure, prompt patterns for the ear, persona and tone, latency and barge-in targets, graceful fallback and reprompt ladders, and context-preserving escalation to a human.